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Return Policy

Our satisfaction guaranteed policy means if your order is mishandled or damaged in any way during shipping we will replace your print for free. Please complete the following steps to return your damaged print and get your free replacement sent out immediately.

Steps to Complete Your Return
Our return policy is simple. If you are not happy with your poster, ship it back to us within 5 days of originally receiving it along with the following information and we will either ship you a replacement poster or refund the charge for the poster.
Note: Please contact customer service before shipping back an item, especially large boxed items.
Information to Include with Returns
Full Name
Address
Phone Number
Email
Order Number (if you have it)
Refund/Replacement Poster desired
Please Ship To This Address
PosterBurner Customer Service
120 Bruton Ct
Chesapeake VA 23322

Holiday Shipping

Holiday Shipping Times & Cut Off We are currently able to ship all print types in time for the holidays, but the sooner you order, the better. Shipping companies are advising to ship packages for holiday delivery by December 16th. Many packages shipped after the 16th will still arrive in time for the holidays, but they are not guaranteeing it. While we do not have full control over the shipping and transit times, here is our best guess at the realistic cutoff dates. West Coast: Order by December 16th Central: Order By December 20th East Coast: Order by December 21st
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